Otherwise, make note of any custom settings before performing a reset so you may reapply them once the reset is complete. If you want to restart your router but keep any custom settings, try first to reboot the router, not reset it. * Important note: “resetting” your router may return it to factory settings. To reset your AT&T Wi-Fi Gateway router, press and hold the Reset button for at least 10 seconds. You can also try unplugging the router, waiting five seconds and plugging it back in. To reboot your router, press and release the Reset button on the AT&T Wi-Fi Gateway router and wait for it to power back up.
Rebooting your router is a common quick fix for Wi-Fi connectivity issues. You can also find quick troubleshooting guides to check your order status, change account passwords, connect to a Wi-Fi network, set up your equipment and more. From there, you can sign in with your AT&T account information and narrow your search to troubleshoot topics related to your specific services.
#My at and t customer service tv#
To troubleshoot common AT&T internet, TV and phone issues, go to AT&T Troubleshooting. Troubleshooting AT&T internet, TV or phone services This can save you time or help you resolve an issue if a tech support agent is unavailable. It may be possible to resolve your service issue without having to contact AT&T customer service. AT&T troubleshooting and quick help guides
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